Scheduled deliveries
We arrange scheduled deliveries of prescribed home-dialysis consumables to households across Gauteng. Orders are supplied only as instructed through the patient's own renal unit, and we do not give medical care, advice or training.
What this section covers
This section explains how our scheduled delivery service works for home-dialysis households in Gauteng. It is here to help you understand the delivery process, what to prepare at home, and which related pages to read next depending on whether you are arranging a routine drop-off, making room indoors or checking goods on arrival.
From our Midrand base we deliver to households in Johannesburg, Pretoria, the East Rand and the West Rand. We supply prescribed consumables only when they are ordered through the patient's own renal unit. That means we do not decide product type, pack quantities or treatment frequency, and we do not change a patient's plan.
How scheduled deliveries work
Scheduled deliveries are meant to keep the home supplied without last-minute rushing or overfilling a room with cartons. Once the renal unit has placed or approved the order, we prepare the delivery and bring it to the household on the arranged schedule. Our role is supply and delivery only.
Households often use this section together with the step-by-step page on how scheduled drop-offs work, especially when a family is new to receiving regular consignments at home. It helps to choose a regular receiving spot and keep access clear from the gate to the storage area, particularly in complexes with visitor rules or narrower stairways.
- Orders come through the patient's own renal unit.
- We deliver prescribed consumables on an agreed schedule.
- We do not provide dialysis treatment, training or clinical guidance.
- We can also supply shelving, scales, recliners, trolleys and room set-up kits as separate household items.
Choosing the right page in this section
If you already know a delivery is due soon, start with the pages about how the drop-off works and how to receive and check a delivery. If the main issue is space at home, move next to the storage and room set-up pages. If you are trying to keep cartons tidy between deliveries, the shelving and trolley pages are usually the most useful.
A simple way to choose is to match the page to the problem at home.
- Need to understand the delivery sequence? Read How scheduled drop-offs work.
- Need to know what to check at the door? Read Receiving and checking a delivery.
- Running out of floor space? Go to Storage and shelving and Planning the space.
- Want easier carton rotation? See Stock rotation trolleys.
A practical comparison for households
Most households use one of two approaches: a basic receiving arrangement or a more organised storage set-up. Neither changes the medical order, it simply affects how easy the home is to manage between deliveries.
- Basic receiving arrangement: suitable when there is a spare corner, a clean dry room and enough shelf or floor area for the next consignment.
- Organised storage set-up: better where space is tight, where several people share the home, or where stock needs clearer separation by date or room.
- Bathroom or floor scales: useful for general household set-up needs where a stable reading area is required, but always follow the renal team's instructions on actual use.
- Recliner and comfort items: chosen for seating support and practicality in the room, not as a substitute for any clinical equipment.
In many Gauteng homes, especially townhouses and cluster units, the organised option works better because passages and spare rooms can fill up quickly. During load-shedding it also helps to keep walkways open and cartons stacked sensibly so torches and backup lights can be reached fast, and no one is stepping around loose packs in the dark.
Preparing the home before the driver arrives
A little preparation makes each drop-off easier. Choose a dry indoor area away from leaks, direct weather and damp patches. In parts of Gauteng with summer storms, garages and outside rooms can take in moisture, so cartons should not be left where rain blow-in or rising damp may affect them. If the delivery point is inside an estate or block of flats, check access rules before the day.
- Clear the path from the entrance to the storage area.
- Make sure pets are secured before unloading starts.
- Keep a space ready for checking labels and quantities.
- Use shelving or a trolley if floor stacking is becoming hard to manage.
- Keep newer and older supplies arranged so household stock rotation stays simple.
If your home has limited room, our storage planning pages can help you think through shelf position, turning space and where to keep household furniture without blocking the receiving area.
What we supply, and what we do not do
We supply and deliver prescribed consumables for home-dialysis households as ordered through the patient's renal unit. We also supply practical household items that help with receiving, storing and managing deliveries, including shelving, scales, recliner chairs, trolleys and room set-up kits.
We do not provide treatment, medical training or advice. We do not decide what a patient should receive, how much should be ordered or how products should be used. For anything clinical, households must follow the renal team. That line is important and it keeps the service clear for everyone.
If you want to arrange deliveries or ask about storage items, please use the enquiry form on our contact page.
What our Home Dialysis Deliveries customers say
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Questions we get asked
Can you deliver directly to a home without the renal unit arranging the order?
No. Prescribed consumables are supplied only as ordered through the patient's own renal unit. We do not decide what is needed or change quantities.
Do you give advice on treatment or how to use dialysis supplies?
No. We supply and deliver only. For treatment questions, product use, training or any medical concern, the patient must follow their renal team.
Can you help with storage at home as well as the delivery itself?
Yes. We can supply shelving, trolleys, scales, recliners and room set-up kits, and we can help households plan practical storage space for regular deliveries.
Set up your deliveries
Send a note through our contact form with your suburb and what you need for your home set-up, and we will explain how deliveries work with your renal unit.
Open the contact form