Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. The website provides general information about Home Dialysis Supplies, including scheduled delivery services for prescribed home-dialysis consumables ordered through a patient’s own renal unit, and the supply and delivery of storage shelving, scales, recliners, trolleys and room set-up kits.

This website is provided for lawful informational and enquiry purposes only. Use of this website does not create a patient relationship, a clinical relationship, or any contract for medical treatment. Home Dialysis Supplies supplies and delivers goods and related household support items. It does not provide medical care, medical advice, diagnosis, treatment, or dialysis training.

Use of the website

You agree to use this website only in a manner that is lawful and does not infringe the rights of the operator or other users. You may browse the site, read its content and submit an enquiry through the contact page for legitimate household or service-related purposes.

You may not use this website to submit false, misleading or unlawful information.
You may not interfere with the website’s operation, security or availability.
You may not attempt to gain unauthorised access to any part of the website, server or related systems.
You may not copy, scrape, republish or distribute website content except where the law allows or where written consent has been given.

Information on the website

We aim to keep the information on this website clear and reasonably up to date. However, all content is provided for general information only and may change without notice. Service areas, product availability, delivery arrangements and household planning guidance may be updated from time to time.

Nothing on this website should be taken as medical advice or as a substitute for instructions from a renal unit, clinician or other healthcare professional. Any decisions about prescribed consumables, quantities, treatment schedules and patient care remain with the patient’s renal team. Home Dialysis Supplies does not decide what a patient needs and does not provide clinical direction.

Enquiries, orders and service limits

Submitting an enquiry through this website does not guarantee acceptance of any order, delivery booking or supply arrangement. Any supply or delivery remains subject to confirmation, practical delivery considerations, service area coverage and the requirement that prescribed consumables are ordered through the patient’s own renal unit.

Website content is not an offer capable of immediate acceptance.
Orders or supply arrangements may require additional information before confirmation.
Deliveries are limited to the areas served by Home Dialysis Supplies across Gauteng.
Households are responsible for following the instructions of their renal team regarding treatment and use of prescribed items.

Privacy and POPIA

If you send an enquiry through this website, the operator may collect personal information that you choose to provide, such as your name, contact details, suburb, and information relevant to a delivery enquiry. Personal information will be handled in accordance with applicable South African law, including the Protection of Personal Information Act, where it applies.

Personal information may be used to respond to your enquiry, assess service requirements, arrange contact, and keep records required for legitimate business purposes. Information will not be processed for purposes that are incompatible with the original reason for collection, unless permitted or required by law.

You should not submit unnecessary medical details through the website.
Please do not use the website to seek urgent medical help or clinical advice.
Where personal information is provided, you confirm that it is accurate and that you are entitled to provide it.

Intellectual property and liability

Unless otherwise stated, the content of this website, including text, layout, graphics and page structure, is protected by intellectual property rights and may not be reproduced or commercially used without permission.

To the fullest extent allowed by law, Astros Marketing (Pty) Ltd and Home Dialysis Supplies are not liable for loss, damage, interruption, delay or consequences arising from reliance on website content, temporary unavailability, technical faults, or the use of linked third-party services. You use this website at your own risk. Nothing in these terms excludes liability where such exclusion is not permitted by South African law.

Changes to these terms and governing law

These terms may be updated from time to time by posting a revised version on this website. The version published on the website applies from the date it is made available. Your continued use of the website indicates acceptance of any updated terms.

These terms are governed by the laws of South Africa. Any dispute arising from the use of this website will be subject to the jurisdiction of the South African courts, subject to any rights you may have under applicable consumer or data protection law.

Terms of use