About Home Dialysis Supplies
Home Dialysis Supplies supports Gauteng households that receive dialysis at home. We deliver prescribed consumables arranged through the patient's own renal unit, and we supply practical items that help make space at home easier to manage.
What we do
We are a Midrand-based delivery service working with home-dialysis households across Gauteng, including Johannesburg, Pretoria, the East Rand and the West Rand. Our main job is to supply and deliver prescribed consumables for home use, but only when those items are ordered through the patient’s own renal unit. We do not decide what is needed, we do not change quantities, and we do not give clinical guidance.
Alongside scheduled deliveries, we also supply practical household equipment that helps people manage regular stock at home. This includes storage shelving, bathroom and floor scales, recliner chairs, trolleys and room set-up kits. Where needed, we help a household think through where items can be placed so that walkways, bedrooms, spare rooms or utility areas stay usable.
- Scheduled drop-offs of prescribed consumables
- Delivery to home addresses across Gauteng
- Storage shelving and stock-handling trolleys
- Scales, recliners and room set-up kits
- Practical planning for storage space inside the home
Who we work with
Our clients are households, not hospitals or clinics. In most cases, a family member or caregiver helps coordinate space at home, receives deliveries, and keeps track of what has arrived. Some homes have a dedicated room for supplies. Others need to use a section of a garage, a spare bedroom, a passage cupboard or part of a living area. We understand that every home in Gauteng is different and that access can vary from townhouse complexes to freestanding homes and retirement units.
We keep health information general and practical. Patients must follow the instructions of their own renal team for treatment, use and handling of medical items. Our role is to deliver what has been prescribed through the proper channel and to help make the storage side more manageable. That means clear communication, careful handling and realistic planning for the amount of space needed.
How our team works
We run as a practical delivery and supply team. Each job moves through a few clear hands so nothing is missed. The enquiries co-ordinator deals with first contact through the form on our contact page and gathers the household details we need to plan properly. The scheduling co-ordinator checks delivery requirements and area routing. The stores team prepares non-medical household items for dispatch. The delivery driver and assistant handle loading, travel and offloading at the home.
For shelving, trolleys, scales, recliners and room set-up items, our operations side checks that the right pieces are prepared before dispatch. If a household needs help planning where larger items should stand we can talk through room size, door widths, stairs and access points first, so the delivery goes smoother on the day.
- Enquiry handling through the contact form
- Delivery scheduling and route planning
- Preparation of household support items
- Careful offloading at the home
- Follow-up on practical delivery questions
Our Midrand base and service area
Being based in Midrand helps us cover the wider Gauteng region efficiently. We regularly plan around traffic patterns between Johannesburg and Pretoria, and we also account for estates, security sign-in procedures, lift access in apartment buildings and loading constraints in sectional title complexes. These details matter because many households need a reliable handover process, not just a box left at a gate.
Our premises are set up for receiving, preparing and dispatching household support items and scheduled deliveries. We keep the process straightforward and organised so collections, route loading and handovers can be managed properly. Gauteng weather also affects planning more than people expect. Summer storms can slow access and wet pavements or driveways can make offloading awkward, so we plan carefully where possible.
From first enquiry to delivery day
Most jobs start with a message through our contact page. Once we know the address, the basic household layout and the type of support needed, we can guide the next step. If the enquiry is about prescribed consumables, those items must come through the patient’s own renal unit. We only deliver according to that instruction. If the enquiry is about shelving, a trolley, scales, a recliner or a room set-up kit, we confirm what the home needs and what access looks like.
Before delivery, we look at practical points such as gate access, stairs, room location, whether there is enough turning space for larger items and where stock should be placed after offloading. On the day, the delivery team brings the scheduled order or household items to the agreed address and places them with care. We aim to leave the home tidy and with a clear handover, even when space is a bit tight.
- Initial enquiry through the contact form
- Confirmation of delivery scope and address details
- Planning for access, room location and offloading
- Scheduled handover at the home
- Post-delivery follow-up for practical questions
Aftercare and practical support
Aftercare from our side is about the supply and delivery process, not treatment. If a household has a practical question after a drop-off, such as where shelving can work better, how to make room for the next delivery, or whether a trolley or scale is suitable for the space available, we can help with those household logistics. If the question is medical, dosage-related or treatment-related, the patient must speak to the renal team.
We know that regular home deliveries can affect how a room functions day to day. Cupboards fill up, spare rooms change purpose, and family routines need to adjust a little. Our job is to make the storage and handover side simpler, clearer and less stressful. We keep the service grounded in what households actually need: correct delivery handling, sensible placement, and straightforward communication.
Questions we get asked
Do you provide dialysis treatment or medical advice?
No. We supply and deliver prescribed consumables and practical household items only. Patients must follow their own renal team for treatment, training and medical advice.
Can you decide what consumables a household should receive?
No. We only deliver consumables as ordered through the patient’s own renal unit. We do not choose products, quantities or treatment-related items.
Which areas do you cover?
We are based in Midrand and deliver to home-dialysis households across Gauteng, including Johannesburg, Pretoria, the East Rand and the West Rand.
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Set up your deliveries
Send a note through our contact form with your suburb and what you need for your home set-up, and we will explain how deliveries work with your renal unit.
Open the contact form